Once you or your child is prescribed SPINRAZA, you can learn about and access SMA360° support services from Biogen. Biogen’s SMA360° support program provides certain services that address nonmedical barriers to access.*
Your SMA360° team is made up of your Family Access Manager (FAM) and Lead Case Manager (LCM).
Together, they can help with:
Once a completed Start Form has been submitted to Biogen, your Family
Access Manager (FAM) will reach out to begin helping you with the logistics
surrounding your treatment. Your FAM will be your go-to person whenever
you have a question or concern related to the logistics of your treatment
journey while on SPINRAZA. Your FAM can provide information on SMA360°
support services and how you may be eligible for programs tailored to your
Your FAM can:
Please remember that your doctor should be your primary resource for any questions related to SMA and SPINRAZA.
Today’s ever-changing insurance landscape can be overwhelming. Lead Case Managers (LCMs) are here to help you understand your insurance benefits for SPINRAZA and find an affordable way to start treatment
and continue as prescribed by your HCP.
To help you make informed decisions, an LCM can:
There are two ways in which you may be eligible for financial assistance from the Biogen Copay Program: for SPINRAZA itself and for the treatment procedure.
Please note that these are 2 different programs, and you must enroll separately as needed.
Generally, all individuals on nongovernment insurance are eligible, regardless of income, and there is no annual maximum on the amount Biogen will cover as part of the program. Insurance will be billed first, and must pay before copay assistance will be applicable.
Individuals receiving coverage from Medicare, Medicaid, the VA/DoD, TRICARE®, or any other governmental or pharmaceutical assistance may not be eligible. Contact an LCM for more information.
In addition to the above criteria, you are eligible for this program if you meet the following requirements:
If it is determined that you are not eligible for the Copay Program, an LCM can help you find charitable organizations that may provide third-party assistance.
TRICARE is a registered trademark of the Department of Defense (DoD), DHA. All rights reserved.
*SMA360° patient services from Biogen are available only to those who have been prescribed SPINRAZA. SMA360° is intended for US residents only.